General Terms and Conditions

  1. Introduction

These General Terms and Conditions ("Terms") govern your use of the Sweet Joy website and your purchase of products from our confectionery. By accessing our website or making a purchase, you agree to be bound by these Terms and our Privacy Policy.

  1. Website Use

You agree to use our website only for lawful purposes and in a manner consistent with all applicable laws and regulations.

  1. Product Descriptions

We strive to accurately describe our products; however, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

  1. Order Acceptance and Pricing

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse any order for any reason, including but not limited to product availability and pricing errors.

  1. Payment

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

  1. Delivery and Pickup

We aim to deliver orders promptly and ensure accuracy in pickup orders. Delivery times may vary based on location and demand. We are not liable for delays beyond our control.

  1. Returns and Refunds

Our returns and refunds policy allows you to return products within a specified period for a refund or exchange, subject to certain conditions. Please refer to our Returns Policy for detailed information.

  1. Intellectual Property

All content on our website, including logos, images, text, graphics, and software, is the property of Sweet Joy or its suppliers and is protected by Canadian and international copyright laws.

  1. Limitation of Liability

To the fullest extent permitted by law, Sweet Joy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of our website or purchase of our products.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.